Support Solutions

Maintenance has a direct bearing on the performance of your building systems, impacting efficiency and profitability over the building lifecycle. When you install a new system – be it HVAC, lighting, air quality, energy management, or other building systems – how it is maintained through the warranty period and beyond is vital to its overall working order.

At Controlworks we un-complicate system maintenance and ensure a seamless transition through your system’s warranty period and beyond.

Our qualified team of support technicians are strategically placed across NSW, Victoria, and Queensland to meet your needs. We create a maintenance service program to suit your building requirements. The main benefits of regular servicing are to ensure your building is running at optimal levels, maintain a sustainable footprint, and lower your building operating costs.

Our Solutions Include

• Scheduled maintenance ensuring optimum installation and performance during your warranty period
• Complimentary annual assessment report
• Remote support and on-site attendance 24 hours, 365 days a year
• Condition monitoring including trend reporting
• Customised training options for your in-house staff
• Energy efficiency audit
• Asset management audit
• Dedicated Business Support Manager and Support Technician 

• Customised site visits
• Fully trained technical team for each site visit
• On-call service (remote dial-in or on-site attendance)
• Essential systems checks and tuning
• Plant control performance checks
• Compliance with ASHRAE Standard 180-2008
• Repair and/or replace on condition
• Detailed Site Report after each monthly visit
• Complimentary half-yearly assessment

• Fully trained technical team for each site visit
• On-call service (remote dial-in or on-site attendance)

• Detailed call reports 
• Experienced team of support technicians to assist with any issues