Support Solutions
- Support to optimise the performance and reliability of your BMS Systems
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ControlWorks Support Solutions provide on-site expert support to optimise the performance and reliability of your HVAC and Building Management equipment.
Maintenance has a direct bearing on the performance of your building systems, impacting efficiency and profitability over the building lifecycle. When you install a new system – be it HVAC, lighting, air quality, energy management, or other building systems – how it is maintained through the warranty period and beyond is vital to its overall working order.
At Controlworks we un-complicate system maintenance and ensure a seamless transition through your system’s warranty period and beyond.
Our qualified team of support technicians are strategically placed across NSW, Victoria, and Queensland to meet your needs. We create a maintenance service program to suit your building requirements. The main benefits of regular servicing are to ensure your building is running at optimal levels, maintain a sustainable footprint, and lower your building operating costs.
Our Solutions Include
Scheduled Maintenance Plan
- Scheduled maintenance ensuring optimum installation and performance during your warranty period
- Complimentary annual assessment report
- Remote support and on-site attendance 24 hours, 365 days a year
- Condition monitoring including trend reporting
- Customised training options for your in-house staff
- Energy efficiency audit
- Asset management audit
- Dedicated Business Support Manager and Support Technician
- Customised site visits
- Fully trained technical team for each site visit
- On-call service (remote dial-in or on-site attendance)
- Essential systems checks and tuning
- Plant control performance checks
- Compliance with ASHRAE Standard 180-2008
- Repair and/or replace on condition
- Detailed Site Report after each monthly visit
- Complimentary half-yearly assessment
Casual Maintenance Agreement
- Fully trained technical team for each site visit
- On-call service (remote dial-in or on-site attendance)
- Detailed call reports
- Experienced team of support technicians to assist with any issues

24/7 technical support & onsite visits
We offer 24/7 technical support and onsite visits.
Call 1800 329 056

Quotes: Enquire now
To request a quote please contact us on 1800 329 056 or email info@controlworks.com.au for technical advice or support.

Training Available
We provide training sessions facilitated by our in-house technical experts and our suppliers. Our commitment is to provide you and your team with practical, engaging and relevant product knowledge with the opportunity to get up-close to product demos and ask questions.
Contact us for more info.